Privacy Policy
How we collect, use, and protect your personal information
Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, participate in surveys, or contact us for support. This may include your name, email address, phone number, and any other information you choose to provide.
We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including to process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
We may also use your information to personalize your experience, analyze usage patterns, detect and prevent fraud, and comply with legal obligations.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.
We may also disclose your information if required by law, to protect our rights or property, or in connection with a business transfer such as a merger or acquisition.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
We regularly review our security practices and update them as necessary to maintain the confidentiality and integrity of your information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertisements. You can control cookie settings through your browser preferences.
For detailed information about our use of cookies, please refer to our Cookie Policy.
Third-Party Services
Our website may contain links to third-party websites and services, including affiliate partners and social media platforms. We are not responsible for the privacy practices of these third parties.
We may use third-party analytics services to help us understand how our website is used. These services may collect information about your use of our website and other websites.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including Japan and other countries where we or our service providers operate.
We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, or delete your information, and the right to object to or restrict certain processing.
You may also have the right to data portability and the right to withdraw consent where we rely on consent to process your information.
Children's Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Marketing Communications
We may send you promotional emails about our products, services, and special offers. You can opt out of these communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
Even if you opt out of promotional communications, we may still send you transactional messages related to your account or our services.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your personal information.
To exercise these rights, please contact us using the information provided below. We will not discriminate against you for exercising your privacy rights.
European Privacy Rights
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict, or object to the processing of your personal data.
You also have the right to data portability and the right to lodge a complaint with a supervisory authority if you believe we have violated your privacy rights.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@sipgoldtea.com
Phone: +81 80 4837 2615
Address: 2 Chome-27-6 Asagaya Minami, Suginami City, Tokyo 166-0004, Japan